Title: Systems Specialist (Telephone & Network)

Responsibilities

• Responsible for performing development, testing, documentation, maintenance of telephony systems
• Participating in systems analysis, design and user training
• Provide daily application and call center administration support to end-user and deal with vendors
• Assist end-users on systems fault analysis and project implementation.

Candidate Qualification, Knowledge and Experience

• University graduate in Computer Science or equivalent with 2 years of relevant experience in IVR and/or software programming
• Familiar with PBX and voice recording system administration support , Avaya CentreVu CMS report customization is definitely an advantage
• Proficient PC skills in Word, Excel and PowerPoint
• Good communication and interpersonal skills
• Good command of both written and spoken English and Chinese
• Able to work independently, self-initiative and willing to work overtime, even in odd hours for systems maintenance support, drill test and application roll-out
• Willing to travel

Interested parties, please send full resume, expected salary and contact telephone number email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it   or fax 3011-9424.

You may visit our website www.arpcl.com for other job opportunities.